We run the back office for home service franchises.
Invoicing, customer calls, scheduling and follow-ups. Your assistant learns your systems and works your hours.
- Since
- October 2023
- Clients
- US home services
- Growth
- Mostly referral
You did not buy a franchise to sit at a desk.
Someone still has to raise the invoices and return the calls. It does not grow the territory. It still has to be done. That is the part we take.
All services- 01
Invoicing and billing
Invoices go out on schedule. Payments get chased. You see where the money is.
- 02
Customer support
Phone, email and chat, answered by a person who knows your service area.
- 03
Follow-up calls
We call after the job, confirm the work landed well, and log what the customer said.
- 04
Back-office admin
Scheduling, data entry, document filing. The small tasks that fill an afternoon.
What changes in the first month.
-
Hours back in the week
The admin still gets done. You are no longer the one doing it.
-
Faster replies to customers
Calls and emails get answered the same day instead of whenever you get to them.
-
No payroll to run
You are buying a service, not hiring an employee. One monthly invoice, deductible as a business expense.
-
Onboarding we manage
We recruit, train and ramp your assistant on your systems. Setting them up usually takes about a week.
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Coverage that moves with the season
Add hours in your busy months. Cut them back when the calls slow down.
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People who know the trade
We work with home service franchises. Your assistant will not need the industry explained.
Compared with hiring in-house.
We are not the right answer for every role. For back-office work in a franchise, this is what the two options actually involve.
In-house hire
- Salary, benefits and payroll taxes
- Weeks of recruiting and training
- Fixed hours, hard to reduce
- One person, one skill set
- You buy the equipment and software
- You teach them franchise operations
AMFreelancers
- One monthly invoice
- Onboarding in about a week, managed by us
- Hours adjust up or down
- Trained across the whole back office
- We bring our own tools
- Already working in home services
Three steps, one call.
- 01
Book a call
Fifteen minutes. Tell us where the week goes and which parts of the back office hurt most.
- 02
Get matched
We pair you with an assistant whose experience fits your trade and your systems.
- 03
Hand over the work
Start with one area. Add more once you trust it. Adjust the hours whenever you need to.
Before you book.
How does onboarding work?
Once you have chosen your assistant, setting them up on your systems usually takes about a week. We manage that ramp-up and stay on it until they are working without supervision.
Can I change my hours later?
Yes. Adjust up or down as your season changes. There is no long-term contract to work around.
Which trades do you work with?
Painting, cleaning, HVAC, landscaping, pest control and plumbing. We started with painting franchises and grew from there. If your business runs on service calls, the back office looks much the same.
Do I run payroll or handle benefits?
No. You are hiring AMFreelancers as a service provider. There is no payroll, no benefits, no employer tax and no HR paperwork on your side. You pay one monthly invoice and deduct it as a business expense.
How do you handle our logins and data?
Your assistant only uses the tools and accounts you grant them, and only for as long as you want them to. Our confidentiality terms are set out in writing.
What does it cost?
It depends on the hours and the scope. Book a call and we will price it against your actual workload.
Book a 15-minute call
Tell us which parts of the week are going to admin. We will tell you what we would take over and what it costs.